Challenge: To create a process for the moderation of a multi-state educational resource. How to come up with a structure for moderation of resources and community that will be applied to the multi-state educational initiative serving a broad constituency with varied viewpoints.
I had the opportunity to work with Amplify Education to create a moderation process and to act as an ombudsman for The Smarter Balanced Digital Library, a federally funded multi-state common core assessment resource. The moderation process set up procedures for dealing with issues that ranged from PII information, copyright clearance, bias, and accessibility issues. I was able to draw on my experience running and building GardenWeb into the largest online home and garden community while I was at iVillage.